Privacy Policy

Overview

We respect your privacy and are committed to protecting it. This policy explains what data we collect, how we use it, and your choices.

Information We Collect

• Account data: Email, password (hashed), and basic profile info.
• Usage data: Report inputs you submit (vehicle, symptoms) and generated outputs.
• Payment data: Processed securely by our payment processor; we do not store full card numbers.
• Device data: Log data such as IP address, browser type, and timestamps.

How We Use Information

• Provide and improve our diagnostic services.
• Process payments for premium reports.
• Detect, prevent, and address technical and security issues.
• Communicate service updates and respond to support requests.

Data Retention

Report inputs and outputs are retained for up to 30 days by default for your convenience unless you choose to save them to your account. You may delete saved reports at any time.

Data Sharing

We do not sell personal data. We may share limited data with trusted vendors (e.g., cloud hosting, payment processing) strictly to provide our service, under data processing agreements.

Security

We use industry-standard security measures including encryption in transit (HTTPS) and secure storage. See our Security page for more details.

Your Rights

• Access, correct, or delete your personal data.
• Export your data, where technically feasible.
• Withdraw consent for certain processing.

Cookies

We use essential cookies for authentication and session management. You can control cookies via your browser settings.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

Contact

Questions or requests? Visit Contact or email support@aiautoreport.com.

Changes to This Policy

We may update this policy from time to time. We will update the “Effective date” above and, for material changes, provide additional notice.